From Substack
Latest posts from Steven Fletcher
Essays, commentary and updates published on Steven’s Substack.
WestJet Must Accommodate Heavy Wheelchairs. But the Airworthiness Question Remains.
Part three: What I asked for, what WestJet asked for, and what the Agency decided.
Read on Substack
A Finding Makes the Headline. The Order Gets You on the Airplane.
Part two: the equipment, the timing, the notice, and what happens to a passenger in the meantime.
Read on Substack
They Were Told. They Were Never Asked.
WestJet will have to carry these chairs. What I filed on July 16, at the Agency’s request, on how and how soon.
Read on Substack
The Wheelchairs Are Going Back On Board
The agreed solution shows why a manageable loading issue should never have become a blanket barrier
Read on Substack
Late lawyer Sid Green’s tenacity changed lives
A tribute to a tenacious lawyer, mentor, and friend — and what a former NDP cabinet minister did for me.
Read on Substack
Regardless of Your Weight
At a public accessibility forum, Air Canada told wheelchair users that weight is not a barrier to being carried, even as WestJet keeps defending a 300-pound number.
Read on Substack
Accessibility Is Citizenship (6 of 6)
Pulling up from two airlines to the principle underneath, and what every carrier should be held to
Read on Substack
When Process Is the Barrier (5 of 6)
What Air Canada's plan means for the regulator, and why delay is itself a denial of access
Read on Substack
Who Actually Has the Engineering? (4 of 6)
On manufacturers, evidence, and where the burden of proof belongs
Read on Substack
Let the Passenger See the Aircraft (3 of 6)
How disclosure and customer choice are the alternative to gatekeeping
Read on Substack
One Number Can't Be Right (2 of 6)
Why a single 300 lb limit defies the physics of how aircraft actually load
Read on Substack